Leaders, are you asking enough questions?

As the skill of asking good questions is essential for leadership effectiveness, it pays to build and strengthen your leadership ‘enquiry’ muscle. The good news? It’s a very learnable skill. Use the STAR approach I’ve outlined to get started and watch your leadership effectiveness soar.

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Communicate with HEART and watch your people thrive

Communication styles naturally vary from leader to leader. They may even look and feel dramatically different. However, if you want to engage, inspire, and empower those you lead, focus on the most effective communication styles and practices. In particular, the approach I call HEART.

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Effective leadership communication begins with the essentials

Leader in the middle communicating with team effectively, representing the essentials of leadership communication

The pandemic has heightened our appreciation of ‘essentials’ – whether it’s essential workers, essential services, or what qualifies as essential when community lockdowns are in play. Communication also has its ‘essentials’.  If you lead a team, your ability to communicate effectively is essential to their engagement, effectiveness, and success. During an extended pandemic that has…

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Personal Connections are Key to Communication and Leadership Effectiveness

Communication happens best when you ensure meaningful connections are part of the process. So too does the critical work of leadership, whether your goal is to inspire and develop others or build effective teams and organizations. And during a global pandemic that continues to keep us apart, personal connections have never mattered more.

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Better listening makes you a better leader; four ways to listen well

Better listening makes you a better leader; four ways to listen well

As a leadership coach, I do a lot of listening. In addition to helping clients strengthen their listening skills, I frequently challenge myself to be an even better listener. I make it a priority because listening is the skill most highly correlated to leadership effectiveness. During this extended period of volatility and uncertainty in our…

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How can leaders stay connected with staff working virtually?

ffective Communication with a virtual team

As the pandemic continues to define when, where and how we work today, employees are craving communications and connections with their colleagues and their leaders as never before. They are hungry, too, for the clarity and context that only leaders can provide when communicating and interacting personally with their staff.  For leaders everywhere this year,…

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Leaders: Help your team thrive when the going gets rough

In turbulent times, the most effective leaders take the time to care for themselves, and their teams. Their commitment to wellbeing when the going gets rough is often what allows everyone to weather the storm. Here, then, are five concrete strategies leaders can use to help their teams thrive in a difficult time like this one.

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